Kevin,
Thank you for making for making us an awesome computer. It is a lot fo fun to zip around fast. The pictures and music are great...flood of memories!
Thanks again!
The Baxters
Mr. Kellogg, I would like to take this opportunity to thank you for your services. I am an architect and my operating system was corrupted the day after thanksgiving and I was unable to retrieve any of my data file. I call you and was assured not to worry that you could, not only get my data back, you would also be able to restore my system, and would come to my house to do it. My system is working fine now and, just like you told me, I can now access all of my data. Rest assure if I have any computer problems, or upgrades, in the future I will use Microtech Solutions, Inc.
Thank you very much,
Shannon Gott - Roswell, GA
Mr. Kellogg,
I just wanted to express my sincere gratitude for your perseverance in saving my pictures and documents. The photos you were able to save, were of my family and my children. We put them on the computer to keep them safe, because the originals were becoming yellowed with age. My photos were from the 1940s all the way to the present and most were irreplaceable. I was crushed when the repair shop I took my computer to, told me my hard drive was damaged beyond repair.
I brought my computer to Microtech Solutions to remove spyware on it and you offered to look at my old hard drive for free. My husband and I brought Kevin the hard drive and you confirmed that the hard drive was bad. You said you would keep trying. We didn't think you would be able to save it but we impressed that you said you would keep trying. We were shocked when Kevin called us a few weeks later and told us that he was able to save all our data. I can't thank-you enough and I would appreciate if you would put this on your web site.
Elizabeth Sanders - Cumming, GA
We took our computer to a big department store and they said they had to ship it out to their repair facility to recover our data. We received a quote for over twelve-hundred dollars with no guarantee of recovery. We told them we could not afford that and went to the store to pickup our computer. While we were standing in line a man in line overheard us talking and told us to call you. We told him never mind but he called Kevin Kellogg from his cell phone and just handed his phone to us. Kevin told us to bring our computer to him and are (we) ever glad we did. I am not very good with computers, but my husband said anyone that got as excited as you did working on our 8 year old computer, really knows computers. I must admit, I was not very encouraged at first. Kevin hooked our hard drive to his computer and I can't believe how quickly he was able to recover our information and pictures. He saved our data and then fixed it and put it back in our computer. It started up like nothing was ever wrong Our computer is working perfectly! Thank-you for your help and we will definitely refer you to everyone we know.
Tina Revel - Dawsonville
I am writing to thank you Kevin for taking the time to assist me this Sunday with my computer needs. It was both a surprise and a delight that you would take the time to walk me through solving my computer problem with no expectation of charging me anything. It is rare to find someone who will take the time on a Sunday to help others, let alone do it for them at no cost. I really appreciate all that you do,
Suzanne Smith
At a time when customer service seems more "lack of customer service", I recently had the pleasure of meeting Kevin Kellogg, owner of MicroTech Solutions. Solutions being the operative word. He was entertaining, prompt and a master of his trade.
Thank you so much and you can count on referrals from Deborah and I.
Sincerely,
Jack Tiller, Coach
The Tiller Group
I am a graphic designer and my livelihood depends on a smooth running computer. Microtech PC Solutions has made my life hassle free so that I can concentrate on the job at hand. Their onsite service is awesome. I have very little time to take my computer to a computer store, so I appreciate having their technician coming out and troubleshooting my computer. I would recommend this service for anyone.
-- Joan Russer - Graphic Designer
Kevin has been taking care of our computers for around 4 years. Our entire family has bought our computers from him and it's the little touches that keep us coming back. We don't have a big network, but when it goes down, it goes down. He has come out to our business or our homes on Saturday, Sunday or whenever. He knows his stuff. We don't go anywhere else, because he comes to us.
-- Shane Nugent - Nugent Rents, Cumming GA
Our computer stopped working. We took the computer to a store and the store called & wanted to charge a lot of money for a new hard drive and to install Windows. Our neighbor called Kevin who told us to get back the computer. He come out at night and fixed the computer by changing a cable instead of the old drive. We recommend him to fix the computer right.
-- Jesus Morales - Roswell GA
I am a young man who wishes to share my personal experience with this company. My father met Kevin, the owner, while at his work. As a wise business man, Kevin introduced himself and his expertise. My father and I were a bit worried about this man at first, because we have had computer experts that lead no where but straight downhill. We gave him a chance. It turns out Kevin is really more then just a business man. He is an amazing person that cares not only about our computer but insist that we understand how to use it properly and to it's full potential. We had NO IDEA what was possible. It really is amazing. My parents appreciate that he spent far more time helping us than what he charged us for, despite our attempts to pay him.
With every problem we brought up, he immediately knew where the answer was or knew where to find the answer on the internet. He has not only fixed ALL of the problems that we had but has increased our understanding of the computer, the software on our computer and has made us appreciate the excellent tools at our disposal. This man has it what it takes to please you.
--Shawn Libert - Student
Mr. Kellogg,
I would just like to thank you once again for the excellent work that you performed on my computer. I would like to be a reference for you, please feel free to have anyone call me.
What follows is a brief description of the situation that Mr. Kellogg helped me with. He provided me with a great confidence dealing with the computer company to get a replacement computer. When he came to my business and performed the work on my computer he assured me that the new computer I received was, in fact, not working properly rather than infected with a virus as they had suggested. It is essential that I have a computer to run my business, and the fact that he came to my store to work on my computer made it immensely easier on me. I have receipt printers, cash registers, printers etc, all hooked into the machine, so dismantling the setup only to have it sit on the shelf of most computer repair shops for a week (as I was quoted by them), was simply not an option. He was prompt and efficient in determining the issues with my computer, and in fact, removed some redundancies in software resulting in a faster machine.
Please feel free to call me any time to discuss this with me personally. 770-205-1158
-- Tom Viera, Owner of Baths and Bones Boutique, Cumming , GA
I am happy with this company. We live near Amicalola Falls and we could not get anyone to come up to where we live. We did get one man, but he told us our computer was old and we would need to buy a new one. We called this man, Kevin Kellogg, who not only drove up within two hours, but he fixed our computer, got our TDS DSL working in 30 minutes, made it go much faster, cleaned the virus off the computer and helped us how to buy virus protection online within an hour. He helped our kids with their games, which never worked before. We will call him again. He told us what he could do and did it under what we told him we had to spend.
Ester Rakes - Dawsonville, GA
Kevin Kellogg is a skilled technician, reliable to get the job done, and give you more than you ever expected. In my opinion he is one of the most knowledgeable technicians I have dealt with. He knows both the hardware and software aspects of the business, and can enhance the performance of your computer immensely.
I have over the years dealt with many technicians, I have found him to be at the top of the list in his skills. I would recommend him for any computer technical work you may have need of.
Sincerely, Jack Ross
Cummings, Georgia